Our Team Member

Richard Hayes

Senior Case Operations Manager

Richard Hayes is Senior Case Operations Manager at Digital Assets Resolution, overseeing operational coordination and case progression across digital asset recovery and financial dispute matters. His work focuses on workflow management, operational continuity, and supporting structured, professionally managed recovery frameworks.

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Richard Hayes of Digital Assets Resolution

Richard Hayes serves as Senior Case Operations Manager at Digital Assets Resolution, overseeing case operations and supporting the structured progression of digital asset recovery, fraud-related matters, and complex financial disputes.


His role focuses on maintaining operational continuity across recovery and investigative workflows, helping ensure cases progress through organised, accountable, and professionally managed frameworks. Hayes works closely with leadership, recovery specialists, and case management teams to support operational efficiency and coordinated case development.


With experience in operational management and case oversight, he contributes to the effective administration of matters requiring structured coordination, timely progression, and consistent operational support within often demanding recovery environments.

Operational & Case Management Oversight

Hayes supports DAR’s operational capability through:


Case Operations Leadership

Supporting oversight and coordination across active recovery and fraud-related matters.


Workflow Management

Helping ensure case movement and operational processes remain organised and consistent.


Operational Continuity

Supporting efficient coordination between recovery, investigative, and administrative functions.


Process & Delivery Support

Contributing to structured operational frameworks and professionally managed case progression.

Areas of Responsibility

  • Case operations oversight
  • Workflow and progression management
  • Operational coordination
  • Recovery process administration
  • Cross-team case support
  • Operational reporting and continuity
  • Process and delivery monitoring
  • Case escalation support
  • Internal coordination
  • Operational standards support

    • Professional Approach

    Hayes is recognised for a structured and operationally focused approach to case management, supporting recovery matters through disciplined oversight and organised operational coordination.


    His work reflects emphasis on:


    • Operational consistency
    • Organised case progression
    • Team coordination
    • Process accountability
    • Structured delivery frameworks

    Secure Consultation

    Bring the facts. We will help shape the next move.

    If you suspect digital fraud, asset misappropriation, or a complex financial dispute, the first priority is a confidential intake that protects the chronology, clarifies the evidence, and frames the practical path forward.

    Confidential intakeCross-border readyEvidence-led strategy

    Start With a Clear Brief

    We can review chronology, known counterparties, wallet or account movement, and the legal or institutional routes most worth pursuing first.

    Start Your CaseReview Our Services

    Prefer email? support@digitalassetsresolution.co.uk

    Confidentiality and privilege where applicable.