Michael Thornton serves as Client Services Director at Digital Assets Resolution, overseeing client engagement, service coordination, and communication standards across digital asset recovery and financial dispute matters.
His role focuses on ensuring matters are supported through clear communication, organised service frameworks, and professionally managed client interaction throughout the recovery process. Thornton works closely with operational, recovery, and investigative teams to help maintain continuity, responsiveness, and structured communication across often complex and time-sensitive cases.
With experience in service management and stakeholder coordination, Thornton supports the development of professional client engagement frameworks designed to promote transparency, clarity, and organised case progression within digital asset and fraud-related recovery environments.